Your GFNY.cc account is based off your First Name, Last Name and Date of Birth. If you have two Last Names and use a different last name than your or make an error with for Date of Birth, your ticket will be linked to a newly-created GFNY ID and will not be displayed in your account. Using the “Use my account data” will make sure that your ticket is automatically tied to your account.
Also, after the race when the results are uploaded to GFNY.cc/results - the result is tied to your registration’s GFNY ID. If your ticket did not appear in your GFNY.cc account with your GFNY ID, then also your result will be tied to that GFNY ID. Please contact us at firstname.lastname@example.org to make ticket or result corrections and tie your ticket and/or result to your GFNY ID.