Registration Protection - Enhanced Refund Protection
At the time of registration, you can accept or decline the purchase of Enhanced Refund Protection, which covers you if you cannot participate in GFNY events for certain reasons.
Refunds are payable under covered reasons. The terms and conditions for enhanced refund protection can be found here.
If you purchased Enhanced Refund Protection coverage, you’ll receive a confirmation email with more information in the same email as your registration. If you do not receive this email, please contact help@requestmyrefund.com.
If you purchased Enhanced Refund Protection and cannot locate the email, you can receive a refund request link by logging into your gfny.cc account. In the Race Check-in process, click on "I can’t attend.” You can then start your refund request here.
The refund request process is a simple 4-step process: Follow your refund request link to a pre-filled form. Depending on your request, you may need to upload supporting documentation (doctor’s note, tow truck receipt, police report).
FAQ page can be found here: including different ways to reach Enhanced Refund Protection if you have more questions.
Every GFNY participant is responsible for obtaining medical insurance to cover their medical expenses (e.g., if you crash in the race). Your GFNY entry fee does not include medical insurance. Please read the options below and find the best insurance option to meet your needs.
GFNY USA events are sanctioned under USA Cycling, the national cycling federation. USA Cycling offers an annual membership option that includes medical insurance options. Purchasing this extra insurance is optional, but we strongly encourage purchasing it for every rider without US-based health insurance or riders seeking additional medical coverage for the event. Follow this link to benefit from a new member discount and learn more about USA Cycling member benefits. https://usacycling.org/member
If you have any questions about the optional 12-month USA Cycling membership, please email USA Cycling’s Member Services membership@usacycling.org.
Note that the USA Cycling annual membership has a high deductible, however you can purchase the optional add-on “365 Insurance Coverage” which provides an enhanced cover and has a $0 deductible.
More info here: usacycling.org/cycling-insurance-for-all-members
And here: usacyclinghelp.zendesk.com/hc/en-us/articles/33358142342683-365-Insurance-Coverage